Shipping Policy

Stone and Etch Shipping Policy

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Thank you for shopping with Stone and Etch! We take pride in creating high-quality, custom engraved gifts made just for you. Please review our shipping policy below to understand how we process and deliver your orders.

Order Processing

Each order is made to order and requires time for customization.
Processing time: Typically 3–7 business days before shipment, depending on the complexity of your engraving and order volume.
You will receive an email confirmation once your order has been processed and shipped.

Shipping Rates & Delivery Times

Standard Shipping (Domestic): 3–7 business days after processing
Express Shipping (Domestic): 1–3 business days after processing

Shipping times are estimates and may vary due to postal delays, holidays, or high demand.

International Shipping

We do not offer international Shipping at this time.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment’s progress on the carrier’s website.

Delivery Issues

If your package is delayed, lost, or damaged in transit:

Please contact us within 7 days of the estimated delivery date.
We’ll work with the carrier to locate or replace your order as quickly as possible.

Stone and Etch is not responsible for delays caused by incorrect shipping information provided by the customer.

Address Accuracy

Please double-check your shipping address at checkout. Orders shipped to incorrect addresses due to customer error cannot be refunded once delivered.

Contact Us

If you have any questions about shipping or need help with your order, please contact our support team:

Email: stoneandetch@gmail.com

Phone: 07853847019