Terms & Conditions
Stone and Etch – Terms and Conditions
Last updated: [Insert Date]
Welcome to Stone and Etch. By accessing or making a purchase from our website, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
This website is operated by Stone and Etch. Throughout the site, the terms “we,” “us,” and “our” refer to Stone and Etch. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms and Conditions.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. It is your responsibility to check this page periodically for changes.
2. Products and Services
-
All products are custom-made based on the designs, images, or text provided by the customer.
-
Due to the personalized nature of our items, minor variations in engraving tone, texture, or finish may occur.
-
We strive to accurately display product colors and materials, but variations may occur depending on device screens or lighting.
-
We reserve the right to limit or refuse any order for any reason, including suspected fraud or misuse.
3. Pricing and Payment
-
All prices listed on our website are in GBP.
-
We reserve the right to modify prices at any time without prior notice.
-
Payment is required at the time of purchase via our approved payment methods (e.g., credit/debit card, PayPal, etc.).
-
You agree to provide current, complete, and accurate billing and account information for all purchases.
4. Shipping and Delivery
Please refer to our Shipping Policy for detailed information on processing times, shipping rates, international orders, and delivery estimates.
5. Returns and Refunds
Because our items are custom engraved and made to order, returns and exchanges are generally not accepted unless your item arrives damaged, defective, or incorrect.
For more details, see our Returns & Refund Policy.
6. Intellectual Property
All content on this website—including text, images, graphics, logos, and product designs—is the property of Stone and Etch and protected by copyright and trademark laws.
You may not reproduce, distribute, or use any content from our website without our prior written consent.
7. Customer Content and Customization
By submitting designs, text, or images for engraving, you confirm that:
-
You own the rights or have permission to use the submitted content.
-
Your content does not infringe on any third-party rights, trademarks, or copyrights.
-
You grant Stone and Etch a limited license to use your submitted content solely for the purpose of creating your custom order.
We reserve the right to reject any design or message that contains offensive, unlawful, or inappropriate content.
8. Limitation of Liability
Stone and Etch is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
We are not responsible for delays or delivery failures caused by factors beyond our control, such as postal service interruptions or inaccurate shipping information provided by the customer.
9. Privacy
Your submission of personal information is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
10. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of [insert your country/state], without regard to its conflict of law principles.
11. Contact Information
For questions about these Terms and Conditions, please contact us:
Stone and Etch
Email: stoneandetch@gmail.com
Phone: 07853847019
​